Skip to content
Grand Thera

Featured cases · Insurtech · Travel insurance

Linkka Seguro restores operational stability to scale

A critical mission outside TheraOS: systems stabilized, governance installed and projected technology costs cut by 35%.

Operational stability

About the client

A travel-insurance comparison startup depending on multiple vendors and integrations for real-time quotes, comparison and transactions.

The challenge

  • Recurring outages affecting commercial performance
  • Conflicting technical information from vendors
  • No executive-level technical governance
  • No structured incident containment

What Grand Thera deployed

Stabilization

  • Diagnostic baseline across systems
  • Incident containment, especially in databases
  • Vendor alignment

Governance

  • Technology governance and roadmap
  • Executive-level clarity for a non-technical CEO
  • Recurring outages affecting commercial performance
  • Conflicting technical information from vendors
  • No executive-level technical governance
  • No structured incident containment

What was at stake.

Results

Results

  • 01

    Full stabilization of core systems

  • 02

    Projected technology costs reduced by 35%

  • 03

    Clear technology governance; vendor ecosystem realigned

  • 04

    Scalability restored

“What felt like chaos was transformed into structure, clarity, and control.”
Liliana Gonzalez, CEO

Source: original case publication