Trust Center
Ethics & compliance.By design.
At Grand Thera, ethics, transparency, and regulatory compliance are foundational principles that guide our operations. We are steadfast in our commitment to integrity, ensuring that all activities are conducted responsibly and in full alignment with applicable laws and recognized industry standards.
We take the protection of our partners’ and clients’ data seriously and implement rigorous security and governance measures to safeguard the confidentiality, integrity, and availability of information. Trust is built through accountability and sustained commitment, and we ensure that our processes and decisions consistently reflect the highest ethical standards.
How trust is engineered
Deployed in your infrastructure
TheraOS runs inside the client's environment, with no external data access. Access controls, audit logs and governance are enforced by design.
GDPR and LGPD by default
Personal data is processed under privacy-by-design and proportionality principles, aligned with GDPR and Brazil's LGPD.
AI governance and model risk
Model risk management is enforced by design: lineage, validation, documented assumptions and explicit modeler sign-off before promotion.
Auditable decisions
Every inference is packaged as an artifact with sources, uncertainty, validity horizon and lineage that can be inspected after the fact.
Policies
To reinforce our culture of ethics and compliance, we provide the following documents:
Documents in Portuguese (PT-BR) · PDF
- 01
Compliance manual
Open PDF (PDF in Portuguese, opens in a new tab) - 02
Code of ethics
Open PDF (PDF in Portuguese, opens in a new tab) - 03
Anti-corruption policy
Open PDF (PDF in Portuguese, opens in a new tab) - 04
Conflict of interest management policy
Open PDF (PDF in Portuguese, opens in a new tab) - 05
Personal data protection policy
Open PDF (PDF in Portuguese, opens in a new tab) - 06
Supplier relationship policy
Open PDF (PDF in Portuguese, opens in a new tab) - 07
Information security policy
Open PDF (PDF in Portuguese, opens in a new tab) - 08
AI implementation and MRM policy
Open PDF (PDF in Portuguese, opens in a new tab)
Legal
Questions about privacy or data protection: privacy@grandthera.com
